FAQ What programs do you accept files in? We accept both Mac and PC formats. We accept files in Quark Express, Page Maker, Photoshop, Illustrator, InDesign, Corel Draw, or Freehand. What do the codes '4/0', '4/1', and '4/4' signify? This refers to the number of printing colors on the front side and on the backside. For instance, '4/1' indicates a print of four colors (full) on the front, with black print on the back. '4/0' is full front side color with a blank backside, while '4/4' indicates full color printing on both sides. How can I reach McQuick Printing Company with any questions or comments I may have? Customer service can be reached in Montgomery at (334) 834-2013 or toll-free at (866) 290-8013, Monday-Friday between the hours of 8:30 am and 6:00 pm central standard time. Call us in Tuskegee call us at (334) 727-7656 or in Auburn at (334) 821-0067. How are returns handled? On a case-by-case basis. Please contact our Customer Service Department at (334) 834-2013 during business hours so we can handle your request. However, if a return is granted, you must return every single sheet, or item, that was sent to you unused. We appreciate your adherence to and acceptance of these conditions. Will you sell my personal information to other companies our sources? Absolutely not. Any personal or business-related information you provide us will be used only for the purpose of doing our job. Under no circumstance will any of your information be sold or used for any other purpose. Do you do displays, boxes, or other forms of custom orders and special requests? Absolutely. We are always open to special requests and custom orders. You name it, we print it! What is your turn around time? The printing process usually takes between 5 and 7 business days. What if I need a rush job? Sure. At McQuick Printing Company, we understand that certain jobs and situations call for immediate service. Each week we have a limited number of rush jobs that we may be able to produce. Please contact us if you have any further questions about this, or any other aspect of our service. Are there any special policies on custom orders? Please call us with your special needs regarding custom orders.